Strategy + Process + Automation

Grow faster without adding chaos

Resonance helps teams remove friction, modernize operations, and scale revenue efficiently using proven strategy frameworks, operational excellence, and practical automation.

Trusted Experience & Education
Salesforce
Columbia Business School
Bar-Ilan University
Click Software
Merrill Lynch
MSU
York University

Prior professional experience and educational affiliations. No endorsement implied.

What we do

Three integrated pillars that transform how your business operates and grows

Growth Strategy

Revenue Growth Strategy

Market and GTM strategy, prioritization, operating model, and execution plans that teams can implement.

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Business Process Excellence

Business Process Excellence

Map processes end-to-end, eliminate bottlenecks, define owners/SLAs, and create scalable workflows.

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Automation & Enablement

Automation & Enablement

Turn the new process into reality using automation, CRM/RevOps tooling, integrations, and reporting—measured and improved continuously.

Who We Help

We bring hands-on leadership experience across diverse industries

Logistics

Logistics & Last Mile

Dispatch, capacity, on-time performance, customer experience

Financial Services

Financial Services

Risk/compliance-aware operations, efficiency, customer journeys

Sales & Marketing

Sales & Marketing

RevOps, funnels, lifecycle, CRM optimization

Traveltech

Travel & Services

Conversion, retention, ops scale, partner ecosystems

B2B SaaS

B2B SaaS & More

Marketplaces, operations-heavy businesses

Outcomes We Drive

Measurable improvements that impact your bottom line

Faster cycle times and fewer handoffs

Higher revenue productivity (same team, better output)

Clean dashboards and decision cadence

Less manual work via targeted automation

Clear owners, SLAs, and scalable processes

How We Work

A proven four-step methodology for transformation

1

Diagnose

1-2 weeks of interviews, data review, process mapping, and quick-win identification.

2

Design

2-4 weeks developing future-state process, operating model, tooling plan, and KPI framework.

3

Implement

4-12 weeks of enablement, automation, rollout, and change management.

4

Optimize

Ongoing measurement, iteration, and continuous improvement.

Case Studies

Real results from real engagements

Last-Mile Operations

Reduced exception handling time through workflow redesign and automation, improving delivery predictability and customer satisfaction.

RevOps / CRM

Improved lead-to-opportunity conversion by fixing lifecycle stages, routing, and reporting across the entire sales funnel.

Process Modernization

Standardized SLAs and ownership across teams, improving delivery predictability and reducing escalations.

Most companies fail because the strategy says one thing, but bottlenecks do another. We ensure your technology and your people push the moving line the same side the same speed.

Our Services

Clear, actionable engagements designed for results

Growth & Operating Strategy Sprint

Strategy narrative, priorities, roadmap, KPI tree, execution cadence.

2-4 weeks

Process Redesign & Scale Program

Process maps, future-state design, RACI, SLAs, training, rollout plan.

4-8 weeks

Automation / RevOps Enablement

CRM optimization, automations, integrations, dashboards, governance.

4-12 weeks

Fractional Exec Support

Leadership support, steering, team enablement, weekly operating rhythm.

Monthly

Ready to move faster with less friction?

Book a strategy call and we'll identify the highest-leverage opportunities in your growth engine and operations.